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Frequently Asked Questions

FAQs

What's the cost of delivery?

Orders which have a cart value of over R999 will get free courier door-to-door delivery anywhere in South Africa.

Have a question about our products, your order, or anything else? Our friendly support team is happy to assist you. Simply fill out the form below, and we’ll get back to you as soon as possible. We look forward to helping you on your wellness journey!

How long will delivery take?

Orders confirmed before 1pm Monday to Friday will be dispatched on the same day. Once an order is dispatched the delivery timeframe depends on your location.

Main cities of SA will be 1 - 3 working days.

Non-main cities: 2 - 5 working days.

Rural/ outlying regions: 3 - 7 working days.

Tracking information will be sent to your email so that you can see the updates and estimated delivery times.

Do you accept returns?

Absolutely! If you're not happy with your goods then please let us know within 30 days of receiving your order and we can arrange to return the order to us for a full refund.

What secure payment options to you offer?

Our website is SSL secured and we only partner with South Africa's leading payment gateway partners.

You will have the option to make secure payment via credit card, debit card, instant EFT, QR Code payments or By-Now-Pay-Later.

Direct EFT is also an option if you prefer and these orders will be dispatched once the funds clear into our bank account.